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Frequently Asked Questions
Will it damage my tree?
Will it damage my tree?
Not at all. The mesh simply sits against the bark, and the ties only need to be snug, never tight. When the season's over, take it down and your tree is exactly how you left it.
Can I reuse it next Christmas?
Can I reuse it next Christmas?
Yes, it's made to come back every year. After the holidays, unwrap it, roll it up, store it in the box, and it's ready to go again next December.
When will my order arrive?
When will my order arrive?
You'll see your estimated delivery date at checkout before you pay, and we'll email your tracking number as soon as your order ships. Order by December 7 to have it glowing in time for Christmas.
How long does it take to put up?
How long does it take to put up?
Most trees take just 15 minutes to set up. Start at the base, wrap upward with a little overlap, and tie off the top. Taller trees and branches take longer, and a second pair of hands makes it easier.